Member protection is a term widely used in the Australian sports industry to describe the practices that sporting organisations put in place to protect their members from discrimination, harassment, abuse and other inappropriate behaviour. Member protection is important for any member-based club – both being proactive and reactive. It allows members to take part in activities in a positive and safe environment.

Each year, all SLS members sign the SLSA membership form which binds them to SLS policies such as the Member Protection and Child Safe policies.

Member Protection

Ocean Beach SLSC is committed to the protection, welfare and well-being of all members and are dedicated to providing a positive and safe environment in line with the SLSA Policy-6.05-Member-Protection-2022 and Policy-6.04-Child-Safe-1.

We take an inclusive approach, dedicated to being open to all members of the Australian community and providing a safe environment, ensuring all members are treated with respect and dignity and are protected from discrimination, harassment and abuse.

Our aim is to create a safe and nurturing environment for everyone participating in surf lifesaving by following the SLSA-Policy-6.05-–-Member-Protection-Code-of-Conduct-Extracted

Our Member Protection Team

Our club has a group of dedicated volunteers who look after member protection issues. These include Member Protection Information Officers (MPIO), Complaints Manager and Child Safe Coordinator.

Member Protection Information Officer – Natalie Tucker & Tim Tucker

Complaints Manager – Mike Chep & Joy Burns

Child Safe Officers -Shane Hobbs, MarieClare Pigott & Lisa Higson

Complaint Management

The MPIO is available to provide advice to all members who may have an issue or grievance at the club and is the first point of contact for any member wishing to raise a concern,

To contact the MPIO, please email: or to arrange a call back.

After contacting the MPIO, should members wish to proceed with a formal complaint, this can be lodged via the online complaint’s portal:

All formal complaints are handled by a Club Complaints Manager, who will take action after complaints are lodged via the portal.

We understand that in a community organisation where everyone knows each other, conflicts of interest can arise. We want members to feel they are able to raise any concerns they have, and if there is a conflict of interest and members would prefer to speak to someone else within the club regarding their concern, please email: Alternatively, you can contact the MPIO at your branch

Child Safety

Our Club is committed to the safety and well-being of every child and young person who takes part in our activities, programs, events, or services and will work to create an environment in which children and young people are safe and feel safe at all times.

Ocean Beach SLSC recognises the importance of protecting young people under the age of 18 from abuse, harm and exploitation.  It is everyone’s responsibility to treat children and young people respectfully and within the Child Protection Laws and the SLSA Child Safe Policy.  The Child Safe Code of Conduct applies to all members and associated parties as outlined in the Child Safe Policy.


Child Safe Training and Resources

Resources, webinars and online training courses are available to all members, providing clear guidelines for appropriate behaviour when engaging with children and young people. All members are encouraged to complete the Child Safe Awareness online course found via the Members Area.

Working with Children Check

Members in Child related roles are required to provide a Working with Children Check to the club to be verified with the Office of Children’s Guardian. Failure to do so will result in suspension from any child related roles. Some exclusions apply. To check if you are required to have a WWCC, follow the guidelines:  WWCC Guidelines

Child Safe Reporting

Keeping children and young people safe relies on community members reporting their concerns.

All Ocean Beach SLSC members have a responsibility to speak up if they become aware of or observe something considered inappropriate. Please contact our club’s MPIO, or  and submit through the online reporting portal:

  • 1. Visit and click on ‘Make a Child Safe Report’
  • 2. Follow the question prompts, noting you may wish to remain anonymous
  • 3. Click submit once finished. Your report will then be sent to Surf Life Saving Australia‘s Legal Counsel and Surf Life Saving NSW for investigation.

All reports submitted will be treated in confidence and with the utmost respect for all those involved.

Links to Policies & Resources

Code of conduct Do’s & Dont’s

SLSA Policy 6.05 – Member Protection

SLSA Policy 6.06 – Complaints Resolution

SLSA Policy 6.09a – Risk Management Procedure

SLSA Policy 6.20 – Social Media

SLSA Policy 6.21 – Photography, Digital Recording & Images

SLSA Policy 6.25 – Non-Political and Non-Sectarian

SLSA Child-Safe-Guideline

SLSA Policy-6.04-Child-Safe

SLSA Policy-6.04A-Child-Safe-Commitment

SLSA Policy-6.05A-Inclusion-Diversity-Statement

SLSA Child Safe Checklist – Member or Volunteer

Member Protection Toolkit for Clubs